Answering Service Blog | American Inbound

I’m not making this up.  I swear!  The source for the info is here.

Here is an image of the locations of the cables:

Here’s the page it’s from.
I Love Bonnie
Strange name, huh?

They’re reporting now that it was three undersea cables that were cut, not just one!  There’s a lot of speculation now as to the reason.  It first emerged that a ship’s anchor was the culprit.  Now they say that there was no ship in the area.  Oh really?

Link to original article

Take a cue from Fortune 100 companies. They are coming back, and so should you! Customer service seems to be the main reason. Who would have guessed?

Full Article

Just another reason to keep your answering service on-shore.  An undersea cable was recently cut resulting in ‘tens of million internet users’ being disconnected.  I wonder if Dell technical support survived?

Here is the report