Answering Service Blog | American Inbound

Answer Indiana/ American Inbound is an inbound call center CURRENTLY looking for new employees to work in-house. I must say, I like working here and love the group of people with whom I work! Above all, we are not telemarketers. We actually help people which makes this quite a rewarding job.

If you are interested in an operator position (full or part time, day or evening), come down to 1111 North Walnut in Bloomington, Indiana between 9am and 4pm to fill out an application. Questions about where we’re located? Call us at 812-322-6445.

Dear Fellow Operator, 
The other day I was investigating how much answering service employers typically pay their dutiful operators. What I found was quite surprising! According to the United States Department of Labor, operators in the 10th percentile make $7.97 on average. Those in the 90th percentile make a whopping $16.40 an hour! What does an operator make on average? $11.28. Want a high paying operator job? I’d recommend moving to Washington D.C., Hawaii, Alaska, New York, and Connecticut–they have the highest paid operators in the country!
<3Jennifer

For more statistics on operator pay as well as the ones listed above, see the United States Department of Labor Statistics website.

By testing the verbal communication skills of prospective employees, you can save your company time and money.  As Banks & Dean (a company that offers solutions for hiring in call centers) points out, many call center hirers are unaware that verbal communication skills can be tested ahead of time. Additionally they say that a new system, Interactive Voice Technology (IVR), allows employers to test phone and communication skills before hiring.

For a wonderful guide to hiring in call centers from Banks&Dean, CLICK HERE.