Top 10 lists on the internet? You don’t say. People love these lists online. They make issues seem very simple, even if the topic is not. With that being said, I found a couple of pretty good ones in the last few days.
Listening is one of the most important skills an operator can possess. Here are ten ways you can improve your listening skills and help your company keep customers!
Call center operators can be hard to manage. At times, I’m sure managers wish they could employ whips. Well, whips did not make Call Center Cafe’s list. Sorry!