Answering Service Blog | American Inbound

The fourth quarter of 2007 showed a decrease in the number of Americans satified with customer service experiences. 

The Peformance Improvement Blog attributes this to a weakened economy.  Businesses simply have less to spend on their customer service options.   If you’re in customer service, it’s time to buckle down.

This entry was posted on Thursday, March 20th, 2008 at 7:21 pm and is filed under Business, Customer Service. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.